ROTOR busca un Technical Service Manager.

Discussion in 'General' started by ROTOR ESPAÑA, Apr 25, 2011.

  1. ROTOR ESPAÑA

    ROTOR ESPAÑA Miembro activo

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    Hola a todos

    Con el fin de seguir mejorando en nuestro servicio al cliente, ROTOR está buscando cubrir el puesto descrito a continuación. Debido a su fuerte caracter internacional, el puesto se describe en inglés ya que el nivel de este idioma ha de ser alto hablado y escrito. Esperamos que os resulte interesante y que algun forero pueda cubrirlo.

    Los interesados pueden mandar el CV a rotor@rotorbike.com

    Gracias

    ROTOR BIKE COMPONENTS is looking for a Technical Services Manager to lead technical activities in Global Market, maintaining their current leadership position in the innovation for the cyclist components market and to capitalize on the fast growing professional competition segment. This will be done by providing critical technical support in both Aftermarket and OEM customer’s areas.

    The successful Technical Services Manager will
    • Provide senior-level consultation and technical leadership to current and future Global customers in the development of the procedures and policies of the Brand in an international environment.
    • Make presentations on technical aspects of products.
    • Visit customers and provide consultation on uses and benefits of company products and alternative applications to achieve optimum performance.
    • Develop technical credibility/respects with current and future customers and use them effectively in promoting the company.
    • Provide training to internal and external groups. Conduct applications technical training at seminars and/or internal meetings.
    • Timely document procedures and reports on Customer's issues/trials/experiments. Maintain technical notes and databases.
    • Present/share and discuss findings with other technical personnel, with both internal and external customers.
    • May lead cross-functional projects.

    The ideal Technical Services Manager will be:
    • Inquisitive, fast learner, observant, and asking the right questions to understand customer's issues
    • Analytical, problem solving, with root cause analysis skills.
    • Customer service orientated and able to follow through and respond to customer questions in a prompt and efficient manner.
    • Excellent/effective written and oral communication skills.
    • Ability to build relationships and trust with customers
    • General understanding of cycling functionality of the components used by the Company and its concurrency.
    • Knowledge of testing methods, laboratory procedures, terminology and use of testing equipment
    • Working understanding of physics and engineering.
    • Strong computer skills; basic knowledge of statistics for data analysis.
    • Must be adaptable to rapidly changing environment and willing to take initiatives and ownership for the business.
    • Must be able to work independently and be resourceful.
    • Demonstrated leadership potential, as the position can grow along with market
     
  2. bruto

    bruto Miembro activo

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    a ver si algun forero tiene surte¡¡¡
     
  3. Opty2

    Opty2 Miembro activo

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    Ha hecho daño el post en el que se quejaban de la falta de piezas...
     
  4. katakuervo

    katakuervo Novato

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    A ver si me enterao, si no entiendo lo que pone es que no tengo posibilidades de optar al puesto, no?? :mrgreen::mrgreen::mrgreen:
     
  5. QWERT4664

    QWERT4664 Miembro activo

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    Yo si me ofreceis un curso intensivo de formación de 15 años igual cumplo con los requisitos.
    Soy muy aplicado...
     

  6. cugar

    cugar Miembro activo

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    y donde es el trabajo...en Madrid???
     
  7. ROTOR ESPAÑA

    ROTOR ESPAÑA Miembro activo

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    Efectivamente, el puesto se desarrolla en Madrid, pero los viajes internacionales de formación serán freceuntes, de ahi la necesidad de un nivel alto y técnico de inglés, sobre todo del vocabulario relativo al sector ciclista.

    Un saludo

    ROTOR
     

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